:: June 2004

Corporate Telephone Preference Service

The facility, established five years ago, whereby private telephone numbers can be added to the TPS ‘do not call’ list is made available to all businesses from 25 June 2004. Although all organisations that make Sales and Marketing calls will be subject to the new regulations, independent research shows that as many as 70% are unaware of the Corporate TPS.

It is vital that both client and prospect data is fully screened before making Sales and Marketing calls in order to avoid the fines that may be levied for infringement.

But it’s not all bad news. Excel Marketing Solutions can provide advice on how to work within the regulations, together with arranging database screening by one of our strategic partners. The outcome of Corporate TPS regulation will be a better working database of organisations that are open to Sales and Marketing calls.

:: May 2004

The Financial Services Authority – General Insurance Regulation

The FSA has regulated Life, Investments and Pensions business for some time having taken this over from the former Regulatory Authorities such as LAUTRO and FIMBRA. From January 2005, the FSA will extend its regulatory powers to include General Insurance business.

Excel Marketing Solutions has always maintained a strong focus on the Insurance market and has elected to apply for the appropriate FSA registration to ensure our own compliance when working for clients in this sector. We view this as a very positive step in providing the levels of service and professionalism that our clients rightly expect.

:: February 2004

Excel Marketing Solutions appointed by leading Insurance Broking Group

Following a successful trial period and detailed negotiations, Excel Marketing Solutions has been awarded the Telemarketing contract for a large independent broking group, a role previously outsourced to seven marketing organisations and all of whom were invited to bid for this key contract.